Shipping & Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

 

LOCATION	ESTIMATED SHIPPING TIME
United States	10-15 Business days
Canada, Europe	10-15 Business days
Australia, New Zealand	10-15 Business days
Mexico, Central America, South America	15-20 Business days

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. If you have not received your order after 20 days, please reach out to ours sales team on sales@shopcuddlygifts.com

 

If you have any other questions, please contact us and we will do our best to help you out.